Privacy Policy

Basin Therapy LLC dba Garner Therapy

Effective Date: 05/08/2026

At Basin Therapy LLC dba Garner Therapy, we are committed to protecting your privacy. This policy explains how we handle your information, specifically when you visit our website or opt-in to receive SMS (text) messages from us regarding your physical or occupational therapy care.

Disclosure of Information: We do not sell or rent your personal data.

Strict SMS Privacy: We do not share or transfer your mobile opt-in data, phone number, or SMS data.

HIPAA & Your Health Information: This website policy governs online data and SMS messaging. For information regarding your Protected Health Information (PHI) and how we handle medical records in our clinic, please refer to our formal Notice of Privacy Practices provided during your evaluation.

Information We Collect:

Contact Data: Name, email, and phone number when you request an appointment.
SMS Data: If you opt-in to text messaging, we collect your phone number and your record of consent.
Clinical Context: Brief details about your therapy needs provided via our contact forms.

How We Use Your Information:

To coordinate your care and schedule appointments.
To send SMS updates, such as appointment reminders, intake paperwork links, or clinical check-ins.
To respond to your inquiries.

SMS Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. Text HELP for support.